Connect Gorgias to Mautic
Automate workflows between Gorgias and Mautic. No coding required.
The most-used recipe
Gorgias
Commerce
DeskFerry agent
Add subscriber when new order placed
Runs on its own
Mautic
Marketing
Popular workflows
What you can automate between Gorgias and Mautic
These are the most popular automations teams set up between Gorgias and Mautic. Each one runs automatically once activated — no manual steps.
Add subscriber when new order placed
Add someone to your mailing list automatically when a customer places a new order.
Create order when new subscriber
Generate a new order automatically when someone joins your mailing list.
Sync Gorgias changes to Mautic
Keep Mautic updated when an order is shipped or delivered.
How data flows
What syncs between Gorgias and Mautic
Purchase data from Gorgias flows to Mautic for post-purchase campaigns, abandoned cart sequences, and customer segmentation.
Data from Gorgias
- Orders
- Products
- Customer records
- Payment status
- Shipping details
Data from Mautic
- Campaign data
- Subscriber lists
- Email opens / clicks
- Audience segments
- Tags
Step-by-step guide
How to connect Gorgias to Mautic
Follow these steps to set up your integration. The entire process takes under 5 minutes.
What you'll need
- An active Gorgias account
- An active Mautic account
- A free DeskFerry account (sign up takes 30 seconds)
- Admin or API access in Gorgias to authorize the connection
- Step 01
Create your DeskFerry account
Sign up at deskferry.app — it takes 30 seconds and starts a 7-day free trial. You'll land on the dashboard where you can create your first workflow.
- Step 02
Authenticate Gorgias
Click "Add Connection" and select Gorgias from the app directory. You'll be redirected to Gorgias's authorization page. Grant DeskFerry access to your orders, products, and customer data. You choose which store data the integration can read.
- Step 03
Authenticate Mautic
Same process for Mautic. Click "Add Connection," select Mautic, and authorize access. Grant DeskFerry access to your campaigns, audiences, and analytics data. You control which lists and campaigns the integration can modify.
- Step 04
Choose your trigger
Select what event starts the workflow. For this integration, popular triggers include: new order placed in gorgias or new subscriber in mautic. The trigger fires automatically whenever that event happens — no manual intervention.
- Step 05
Configure the action
Define what happens when the trigger fires. For example: add subscriber in mautic. Map the data fields between Gorgias and Mautic so the right information lands in the right place.
- Step 06
Test and activate
Run a test to confirm data flows correctly between Gorgias and Mautic. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — DeskFerry handles retries, error logging, and monitoring automatically.
Benefits
Why connect Gorgias and Mautic?
Purchase behavior is the strongest signal for marketing. When Gorgias order data flows into Mautic automatically, you can trigger post-purchase sequences, recover abandoned carts, and segment by real spending — not guesswork.
Tips
Tips for your Gorgias + Mautic integration
Get more out of this integration with these best practices.
Use cases
Who uses the Gorgias + Mautic integration?
Teams across industries connect Gorgias and Mautic to streamline their workflows.
Store managers tracking orders who rely on Mautic for marketing
Growth teams who need real-time data from Gorgias
E-commerce operations and growth teams collaborating across tools
FAQ
Frequently asked questions
How do I connect Gorgias to Mautic?
Sign up for a free DeskFerry account, then click "Add Connection" to authenticate both Gorgias and Mautic via OAuth. Choose a workflow template — like syncing commerce events to marketing actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between Gorgias and Mautic?
Common workflows include: trigger Mautic post-purchase emails from Gorgias orders, sync Gorgias customer data to Mautic segments, add Gorgias buyers to Mautic loyalty campaigns, and update Mautic audiences when Gorgias subscription statuses change.
Is the Gorgias and Mautic integration free?
DeskFerry's 7-day free trial is enough to prove the workflow out. If your Gorgias-to-Mautic workflows need more volume, paid plans start at $49/month with unlimited workflows and priority execution.
Is my Gorgias data secure when connected to Mautic?
Yes. DeskFerry uses OAuth 2.0 for authentication — we never store your Gorgias or Mautic passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your commerce data is only accessed when a workflow runs, and you can revoke access at any time from your DeskFerry dashboard.
Can I sync data both ways between Gorgias and Mautic?
Yes. You can set up workflows that trigger from either Gorgias or Mautic. For example, create a workflow where Gorgias events update Mautic, and a separate one where Mautic changes sync back to Gorgias. Each direction is configured independently so you have full control.
Do I need technical skills to connect Gorgias and Mautic?
No coding is required. DeskFerry's builder is prompt-based: you describe the trigger and what should happen in plain English, and the agent handles the field mapping. If you can use Gorgias and Mautic, you can set up the integration. Most users are running their first workflow within 10 minutes.
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Automate Gorgias + Mautic
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