Record, Transcribe, and Extract Coaching Insights From Every Sales Call
AI agents that turn call recordings into summaries, action items, and performance scores — so managers coach from data, not memory.
Works with your stack
See it in action
Your call analysis agent, working for you
Summarize today's sales calls
Analyzed 6 calls today (2h 14m total). Two calls need immediate follow-up.
🔴Acme Corp call surfaced a compliance blocker — they need EU data residency confirmation before signing.
🟢DataFlow Inc call was very positive — prospect asked for pricing and wants to start a pilot next week.
Acme Corp — 23m
2 action items: compliance review, send SOC 2 docs
DataFlow Inc — 18m
1 action item: send pricing + pilot proposal
NovaTech — 32m
3 action items: demo follow-up, intro to SE, send case study
BlueSky AI — 14m
1 action item: schedule pilot kickoff
Meridian Co — 28m
2 action items: escalate to manager, address pricing concerns
Ask a follow-up question...
No More Lost Insights
With DeskFerryIntelligence From Every Conversation
From transcription to coaching — fully automated.
Auto Transcription
Every call is transcribed with speaker identification and timestamped highlights.
Smart Summaries
AI-generated summaries with key topics, decisions, and next steps — ready for your CRM.
Objection Tracking
Identify recurring objections across your team and track how top performers handle them.
Action Item Extraction
Pull action items, commitments, and follow-ups from every conversation automatically.
Call Scoring
Score calls on discovery depth, objection handling, next-step setting, and talk ratio.
Coaching Insights
Surface the exact moments managers should coach on — with clips and context.
Record your calls, let the agent extract what matters, and never lose an insight
Connect Your Dialer
Link your video conferencing or phone system. The agent starts capturing calls automatically.
AI Analyzes
Every call is transcribed, summarized, scored, and analyzed for trends and coaching moments.
Review & Coach
Review summaries, share best calls, and use insights to improve your team's performance.
156
Calls Analyzed
74%
Avg Sentiment
312
Action Items
42/58
Talk Ratio
Slack#sales-coaching
@CallBot Summarize yesterday's demo call with TechCorp. Pull out all objections raised.
@CallBot Compare talk-to-listen ratio for the whole team last week. Who needs coaching?
@CallBot Pull the 3 best discovery calls this month. I want to build a training library.
Talk to your agents right where you work
Tag agents in Slack and call summaries, coaching insights, and action items come back like a teammate sat in on every call.
Always on
Every call analyzed, automatically
Recaps and coaching roundups run on their own — after each call or on a set cadence — so no insight is lost and no coaching moment slips by.
Instant recap
Transcribes, summarizes, and pulls action items as soon as a call ends.
Daily call digest
Rolls up the day’s calls, sentiment, and follow-ups.
Deal-loss review
Surfaces the objections and key moments from calls on a lost deal.
Weekly coaching roundup
Highlights coaching moments and talk-ratio outliers for managers.
Multi-agent
Chain agents into an end-to-end call workflow
One agent hands off to the next — from raw recording to a scored summary synced to your CRM — with no manual note-taking in between.
Transcription Agent
Turns call audio into a clean, speaker-labeled transcript.
Summary Agent
Extracts key topics, decisions, and next steps.
Scoring Agent
Rates discovery, objection handling, and talk ratio.
CRM Sync
Pushes summaries and action items to the right deal.
Memory
Your agent remembers your context and improves with every task
Correct it once and it remembers. DeskFerry agents build up your sales methodology, objection library, and coaching signals over time.
How agent memory worksYour sales methodology
Scores calls against your framework, not a generic one.
Objection library
Learns the objections your buyers raise most.
Summary format
Writes recaps the way your reps and managers want them.
Coaching signals
Knows which moments are worth flagging for managers.
With enterprise-grade infrastructure and security
Role-based access control
Manage reusable roles, shared credentials, and secrets with scoped access controls.
Custom AI APIs
Bring your own API key.
Human-in-the-loop
Define approval gates for sensitive actions. Agents pause and escalate when they need a human call.
Usage monitoring
Track organization-wide model usage in real-time with granular dashboards.
Audit logging
Generate detailed audit trails for actions, deployments, and data access.
Data encryption
All data encrypted at rest and in transit.
Learn more about this use case
Guides, tutorials, and insights to help you get started.
Frequently Asked Questions
The agent integrates with your existing recording tools. It processes recordings — it does not initiate recording on its own.
AI transcription achieves 95%+ accuracy for clear audio. Speaker identification and timestamps are included automatically.
Yes. Tag and organize top-performing calls into libraries by topic, objection type, or deal stage for team training.
Yes. Call summaries, action items, and next steps are pushed directly to the relevant contact and deal in your CRM.
Get Insights From Every Call
Connect your calling tool and start analyzing conversations today.