Subprocessors
Last Updated: July 9, 2026
To deliver the Service, DeskFerry (as described in our Terms of Service at https://deskferry.com/terms) engages a limited set of trusted third-party providers ("Subprocessors") that may process Customer Data on our behalf. Each Subprocessor is engaged under contractual data-protection obligations and processes Customer Data only as needed to provide its service to us.
This page lists our current Subprocessors, along with certain third-party providers (such as our payment provider) that process personal data as independent controllers rather than on our behalf. It supplements our Privacy Policy (https://deskferry.com/privacy) and Data Security Policy (https://deskferry.com/data-security).
Infrastructure and Hosting
| Provider | Purpose | Location |
|---|---|---|
| Cloud hosting / infrastructure (IaaS) provider | Application hosting and data storage. | United States |
AI and Machine Learning
| Provider | Purpose | Location |
|---|---|---|
| LLM provider(s) | Large-language-model inference that powers agent reasoning and generation. Processes prompt and task content to generate outputs; not used to train models on your data. | United States |
Integrations and Content Processing
| Provider | Purpose | Location |
|---|---|---|
| Composio | Integration and authentication layer for connecting Customer apps (OAuth / scoped API credentials). SOC 2 Type 2 and ISO 27001 per its published attestations. | United States |
| Firecrawl | Web content extraction from publicly available web pages only. | United States |
Payments
| Provider | Purpose | Location |
|---|---|---|
| Paddle (Paddle.com Market Limited / Paddle.com Inc.) | Merchant of Record: checkout, payment processing, billing, invoicing, tax calculation and remittance, and refunds. Paddle processes payment data as an independent controller under its own privacy policy (https://www.paddle.com/legal/privacy); DeskFerry does not store full card details. | United Kingdom / United States |
Changes to This List
We may update this list from time to time as the Service evolves. We will make commercially reasonable efforts to notify Customers of material changes to our Subprocessors, and we recommend reviewing this page periodically. Certifications, attestations, and processing terms are those published by each provider; DeskFerry does not represent a provider's certifications as its own.
Questions
For questions about our Subprocessors, or to request our data processing terms for business customers, contact [email protected].