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Gorgias + monday

Connect Gorgias to monday

Automate workflows between Gorgias and monday. No coding required.

5-minute setup · no code —
free to try.

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The most-used recipe

Gorgias

Commerce

WhenNew order placed in Gorgias

DeskFerry agent

Create item when new order placed

Runs on its own

monday

Productivity

ThenCreate item in monday

Popular workflows

What you can automate between Gorgias and monday

These are the most popular automations teams set up between Gorgias and monday. Each one runs automatically once activated — no manual steps.

01

Create item when new order placed

Add a new task, page, or item automatically when a customer places a new order.

TriggerNew order placed in Gorgias
ActionCreate item in monday
02

Create order when new item created

Generate a new order automatically when a new task, page, or item is created.

TriggerNew item created in monday
ActionCreate order in Gorgias
03

Sync Gorgias changes to monday

Keep monday updated when an order is shipped or delivered.

TriggerOrder fulfilled in Gorgias
ActionUpdate item in monday

How data flows

What syncs between Gorgias and monday

When an event occurs in Gorgias, the relevant data is automatically sent to monday. DeskFerry maps the fields between both apps so the data arrives in the right format — no manual formatting or exports required.

Data from Gorgias

  • Orders
  • Products
  • Customer records
  • Payment status
  • Shipping details

Data from monday

  • Tasks
  • Pages / documents
  • Database items
  • Status updates
  • Assignees

Step-by-step guide

How to connect Gorgias to monday

Follow these steps to set up your integration. The entire process takes under 5 minutes.

What you'll need

  • An active Gorgias account
  • An active monday account
  • A free DeskFerry account (sign up takes 30 seconds)
  • Admin or API access in Gorgias to authorize the connection
Start setup
  1. Step 01

    Create your DeskFerry account

    Sign up at deskferry.app — it takes 30 seconds and starts a 7-day free trial. You'll land on the dashboard where you can create your first workflow.

  2. Step 02

    Authenticate Gorgias

    Click "Add Connection" and select Gorgias from the app directory. You'll be redirected to Gorgias's authorization page. Grant DeskFerry access to your orders, products, and customer data. You choose which store data the integration can read.

  3. Step 03

    Authenticate monday

    Same process for monday. Click "Add Connection," select monday, and authorize access. Grant DeskFerry access to your workspaces, databases, pages, and tasks. You select which workspaces the integration can read and write to.

  4. Step 04

    Choose your trigger

    Select what event starts the workflow. For this integration, popular triggers include: new order placed in gorgias or new item created in monday. The trigger fires automatically whenever that event happens — no manual intervention.

  5. Step 05

    Configure the action

    Define what happens when the trigger fires. For example: create item in monday. Map the data fields between Gorgias and monday so the right information lands in the right place.

  6. Step 06

    Test and activate

    Run a test to confirm data flows correctly between Gorgias and monday. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — DeskFerry handles retries, error logging, and monitoring automatically.

Benefits

Why connect Gorgias and monday?

Manually moving data between Gorgias and monday is error-prone and eats into your team's productive hours. Connecting them through DeskFerry eliminates that overhead — events in one app trigger actions in the other automatically.

Auto-create monday tasks for every new Gorgias order — never miss a fulfillment step
Track order status changes in monday without checking Gorgias manually
Assign monday tasks to team members based on Gorgias order type or value
Build a real-time monday dashboard of Gorgias order volume and trends

Tips

Tips for your Gorgias + monday integration

Get more out of this integration with these best practices.

Tip 01Filter by order status to only trigger on confirmed purchases, not abandoned carts
Tip 02Map status fields carefully — naming conventions differ between tools
Tip 03Include line item data when syncing orders to get full detail downstream
Tip 04Use database or project-specific triggers to avoid processing unrelated updates

Use cases

Who uses the Gorgias + monday integration?

Teams across industries connect Gorgias and monday to streamline their workflows.

01

Store managers tracking orders who rely on monday for productivity

02

Project management offices who need real-time data from Gorgias

03

E-commerce operations and project management offices collaborating across tools

FAQ

Frequently asked questions

How do I connect Gorgias to monday?

Sign up for a free DeskFerry account, then click "Add Connection" to authenticate both Gorgias and monday via OAuth. Choose a workflow template — like syncing commerce events to productivity actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.

What can I automate between Gorgias and monday?

You can automate a wide range of workflows: sync new Gorgias events to monday actions, trigger monday updates when Gorgias data changes, create monday records from Gorgias events, and build conditional workflows with filters and field mapping. Each workflow runs 24/7 with automatic retries.

Is the Gorgias and monday integration free?

DeskFerry's 7-day free trial is enough to prove the workflow out. If your Gorgias-to-monday workflows need more volume, paid plans start at $49/month with unlimited workflows and priority execution.

Is my Gorgias data secure when connected to monday?

Yes. DeskFerry uses OAuth 2.0 for authentication — we never store your Gorgias or monday passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your commerce data is only accessed when a workflow runs, and you can revoke access at any time from your DeskFerry dashboard.

Can I sync data both ways between Gorgias and monday?

Yes. You can set up workflows that trigger from either Gorgias or monday. For example, create a workflow where Gorgias events update monday, and a separate one where monday changes sync back to Gorgias. Each direction is configured independently so you have full control.

Do I need technical skills to connect Gorgias and monday?

No coding is required. DeskFerry's builder is prompt-based: you describe the trigger and what should happen in plain English, and the agent handles the field mapping. If you can use Gorgias and monday, you can set up the integration. Most users are running their first workflow within 10 minutes.

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