Built for Shopify
Automate Inventory, Orders, and Customer Support Across Your Entire Store
AI agents that handle the operational load of your Shopify store — so you scale revenue without scaling headcount.
Start with DeskFerry today —
free to try.
See it in action
Your e-commerce agent, working for you
What's happening with today's orders?
38 orders processed today. 2 need attention due to inventory issues.
🔴SKU #A-2041 (Blue Hoodie, L) is out of stock at all warehouses — 3 orders on hold.
🟢35 of 38 orders shipped same-day — average fulfillment time: 22 minutes.
Order #8842 — 2 items
UPS Ground • tracking 1Z99...784
Order #8841 — 1 item
USPS Priority • tracking 940...621
Order #8840 — 3 items
UPS Ground • tracking 1Z99...112
Order #8839 — 1 item
Blue Hoodie (L) — out of stock at all warehouses
Order #8838 — 2 items
FedEx Home • tracking 789...443
Ask a follow-up question...
The difference
Run Your Store on Autopilot
Capabilities
Everything Your Store Needs
From inventory to customer service — AI handles the operations.
Order Management
Track, update, and manage orders across Shopify, Amazon, and other channels from one place.
Inventory Sync
Keep stock levels accurate across all sales channels — updated in real-time.
Customer Support
AI answers product questions, handles returns, and tracks shipments — 24/7.
Product Descriptions
Generate SEO-optimized product descriptions, titles, and tags at scale.
Restock Alerts
Predict stockouts before they happen and automatically create purchase orders.
Marketing Automation
Abandoned cart emails, review requests, and promotional campaigns — all automated.
How it works
Connect Shopify, set your fulfillment rules, and let the agent run your store
Step 01
Connect Your Store
Link your Shopify store, payment processor, and shipping tools. The agent maps your catalog.
Step 02
Set Your Rules
Define inventory thresholds, support policies, and marketing triggers. The agent handles the rest.
Inventory Rules
Reorder when stock drops below 50 units
Shipping Rules
Use cheapest carrier under 2lb, UPS for rest
Support Rules
Auto-reply to order status and return requests
Step 03
Grow on Autopilot
Orders are managed, customers are supported, and marketing runs — without manual intervention.
38
Orders Today
92%
Fulfillment
22 min
Avg Ship Time
4.8/5
CSAT
In your channels
Talk to your agents right where you work
Tag agents in Slack and inventory alerts, order updates, and customer replies come back like a teammate ran every store operation.
Always on
Store operations that run 24/7
Inventory syncs, order routing, and reports run on their own — in real time or on a set cadence — so the store keeps humming while you focus on growth.
Inventory sync
Keeps stock levels accurate across every sales channel.
Order processing
Routes, tags, and fulfills each order the moment it comes in.
Restock alert
Flags SKUs below threshold and drafts a purchase order.
Weekly store report
Summarizes revenue, fulfillment, and CSAT for the team.
Multi-agent
Chain agents into an end-to-end store workflow
One agent hands off to the next — from incoming order to fulfillment, support, and follow-up marketing — with no manual operations in between.
01
Order Agent
Processes and routes orders across channels.
02
Inventory Agent
Syncs stock levels and forecasts restocks.
03
Support Agent
Answers order and return questions instantly.
04
Marketing Agent
Fires abandoned-cart and review-request flows.
Memory
Your agent remembers your context and improves with every task
Correct it once and it remembers. DeskFerry agents build up your fulfillment rules, return policy, and brand voice over time.
How agent memory worksControls
The controls that decide what an agent may do.
Scoped access, approval gates on the sensitive steps, and a log of every run — set per agent, per tool.
Role-based access control
Manage reusable roles, shared credentials, and secrets with scoped access controls.
Custom AI APIs
Bring your own API key.
Human-in-the-loop
Define approval gates for sensitive actions. Agents pause and escalate when they need a human call.
Usage monitoring
Track organization-wide model usage in real-time with granular dashboards.
Audit logging
Generate detailed audit trails for actions, deployments, and data access.
Data encryption
All data encrypted at rest and in transit.
Keep reading
Learn more about this use case
Guides, tutorials, and insights to help you get started.
FAQ
Frequently Asked Questions
Automate Your Store Today
Connect your Shopify store and set up your first agent in minutes.
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