Pick a template → connect your tools → go live in 2 minutes.
When BotStar LiveChat onClose Callback fires, DeskFerry posts visitor, session length, and last message to a Slack CX channel.
Botstar: LiveChat conversation closed
DeskFerry: Decide the next action
Slack: Post session summary to channel
When a Zendesk ticket is created with live-chat tag, DeskFerry triggers Livechat boot in BotStar and sends visitor context.
Zendesk: Ticket created with live-chat tag
DeskFerry: Match & route
Botstar: Boot Livechat and send visitor context
An event occurs in Botstar or a connected app that starts your automation.
The AI agent analyzes the data, makes intelligent decisions, and determines the best actions.
The agent executes actions in Botstar and other tools — no manual work required.
Botstar simplifies workflows, while DeskFerry empowers these tasks with AI agents.
Log threaded conversations from Botstar into the matching CRM contact or account record.
Summarize busy Botstar channels at end of day into a digest so nobody has to scroll up.
Auto-route messages containing billing, bug, or churn keywords from Botstar to the right team.
Drip onboarding tasks into Botstar DMs over a new hire's first two weeks — no manual prodding.
Ready-to-use Botstar actions you can add to your agents instantly.
Custom API calls to Botstar with full control for advanced use cases.
Sign in to your DeskFerry account and navigate to integrations or create a new AI agent.
A secure pop-up will ask you to log in. This authorizes DeskFerry to access your API using API Key.
Choose "Botstar" from the tool list, then select the action you want to perform.
Test your automation with sample data, then deploy it to run on schedule or by event.
The integration uses secure API Key authentication, ensuring only authorized workflows access your Botstar data.
Your data remains private and is never used for model training.
We never store anything we don't need to. Inputs and outputs of your tools are never stored.
Bot application With DeskFerry, you can connect Botstar to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
As a communication tool, Botstar connects with other communication apps like Bird, Bot for Slack, ClickSend SMS, Discord through DeskFerry's integration platform. Build multi-step automations that combine Botstar with AI-powered decision making, data transformation, and cross-app orchestration.
Every item is a real, named endpoint from Botstar's API. Your agent can watch events and run 9 actions — no glue code.
Things the agent can do
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: \
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Tool to register a callback when the chat window is opened. use after widget initialization.
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Tool to send data from the webview back to the botstar chatbot. use when you need to transmit responses or custom outputs from an open webview.
Curated for Botstar's real category — not Pipedream's auto-tagged bucket.
Explore AI-powered workflows that work with Botstar.
