Brevo (formerly Sendinblue) + Twilio
Connect Brevo (formerly Sendinblue) to Twilio
Automate workflows between Brevo and Twilio. No coding required.
The most-used recipe
Brevo (formerly Sendinblue)
Marketing
DeskFerry agent
Send message when new subscriber
Runs on its own
Twilio
Communication
Popular workflows
What you can automate between Brevo (formerly Sendinblue) and Twilio
These are the most popular automations teams set up between Brevo (formerly Sendinblue) and Twilio. Each one runs automatically once activated — no manual steps.
Send message when new subscriber
Post a message to a channel automatically when someone joins your mailing list.
Add subscriber when new message received
Add someone to your mailing list automatically when a new message arrives in a channel.
Sync Brevo changes to Twilio
Keep Twilio updated when a recipient opens your email.
Get Twilio alerts for Brevo
Never miss important Brevo updates with instant Twilio notifications.
How data flows
What syncs between Brevo (formerly Sendinblue) and Twilio
When an event occurs in Brevo (formerly Sendinblue), the relevant data is automatically sent to Twilio. DeskFerry maps the fields between both apps so the data arrives in the right format — no manual formatting or exports required.
Data from Brevo (formerly Sendinblue)
- Campaign data
- Subscriber lists
- Email opens / clicks
- Audience segments
- Tags
Data from Twilio
- Messages
- Channel posts
- Mentions
- Thread replies
- File attachments
Step-by-step guide
How to connect Brevo (formerly Sendinblue) to Twilio
Follow these steps to set up your integration. The entire process takes under 5 minutes.
What you'll need
- An active Brevo (formerly Sendinblue) account
- An active Twilio account with permission to install apps
- A free DeskFerry account (sign up takes 30 seconds)
- Step 01
Create your DeskFerry account
Sign up at deskferry.app — it takes 30 seconds and starts a 7-day free trial. You'll land on the dashboard where you can create your first workflow.
- Step 02
Authenticate Brevo (formerly Sendinblue)
Click "Add Connection" and select Brevo (formerly Sendinblue) from the app directory. You'll be redirected to Brevo (formerly Sendinblue)'s authorization page. Grant DeskFerry access to your campaigns, audiences, and analytics data. You control which lists and campaigns the integration can modify.
- Step 03
Authenticate Twilio
Same process for Twilio. Click "Add Connection," select Twilio, and authorize access. Grant DeskFerry permission to read and post messages in your selected channels. You control which channels the integration can access.
- Step 04
Choose your trigger
Select what event starts the workflow. For this integration, popular triggers include: new subscriber in brevo or new message received in twilio. The trigger fires automatically whenever that event happens — no manual intervention.
- Step 05
Configure the action
Define what happens when the trigger fires. For example: send message in twilio. Map the data fields between Brevo (formerly Sendinblue) and Twilio so the right information lands in the right place.
- Step 06
Test and activate
Run a test to confirm data flows correctly between Brevo (formerly Sendinblue) and Twilio. Check that the fields map as expected, then toggle the workflow on. It runs 24/7 from here — DeskFerry handles retries, error logging, and monitoring automatically.
Benefits
Why connect Brevo (formerly Sendinblue) and Twilio?
Marketing campaigns generate time-sensitive data — opens, clicks, new leads. When that data reaches Twilio in real-time, your team can act before the moment passes.
Tips
Tips for your Brevo (formerly Sendinblue) + Twilio integration
Get more out of this integration with these best practices.
Use cases
Who uses the Brevo (formerly Sendinblue) + Twilio integration?
Teams across industries connect Brevo (formerly Sendinblue) and Twilio to streamline their workflows.
Marketing managers running campaigns who rely on Twilio for communication
Remote teams who need real-time data from Brevo (formerly Sendinblue)
Growth teams and remote teams collaborating across tools
FAQ
Frequently asked questions
How do I connect Brevo (formerly Sendinblue) to Twilio?
Sign up for a free DeskFerry account, then click "Add Connection" to authenticate both Brevo (formerly Sendinblue) and Twilio via OAuth. Choose a workflow template — like syncing marketing events to communication actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between Brevo (formerly Sendinblue) and Twilio?
Common workflows include: post Brevo (formerly Sendinblue) campaign results to Twilio channels, alert Twilio when Brevo (formerly Sendinblue) leads hit scoring thresholds, share Brevo (formerly Sendinblue) A/B test winners in Twilio, and notify Twilio when Brevo (formerly Sendinblue) email sequences complete. Each can be customized with filters and conditions.
Is the Brevo (formerly Sendinblue) and Twilio integration free?
DeskFerry's 7-day free trial is enough to prove the workflow out. If your Brevo (formerly Sendinblue)-to-Twilio workflows need more volume, paid plans start at $49/month with unlimited workflows and priority execution.
Is my Brevo (formerly Sendinblue) data secure when connected to Twilio?
Yes. DeskFerry uses OAuth 2.0 for authentication — we never store your Brevo (formerly Sendinblue) or Twilio passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your marketing data is only accessed when a workflow runs, and you can revoke access at any time from your DeskFerry dashboard.
Can I sync data both ways between Brevo (formerly Sendinblue) and Twilio?
Yes. You can set up workflows that trigger from either Brevo (formerly Sendinblue) or Twilio. For example, create a workflow where Brevo (formerly Sendinblue) events update Twilio, and a separate one where Twilio changes sync back to Brevo (formerly Sendinblue). Each direction is configured independently so you have full control.
Do I need technical skills to connect Brevo (formerly Sendinblue) and Twilio?
No coding is required. DeskFerry's builder is prompt-based: you describe the trigger and what should happen in plain English, and the agent handles the field mapping. If you can use Brevo (formerly Sendinblue) and Twilio, you can set up the integration. Most users are running their first workflow within 10 minutes.
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