Feedback Collection Automation on Supabase, Powered by AI
Run Feedback Collection on top of Supabase with a DeskFerry agent. Faster execution, fewer errors, zero manual busywork.
247 surveys sent · 3 detractors routed. Sample reply trigger:
How does Supabase work for Feedback Collection automation?
Supabase works for Feedback Collection automation by powering a DeskFerry agent that runs the workflow end-to-end inside your existing tools — no code, no custom build.
- 01
Trigger fires
The agent connects to Supabase alongside the other apps your team already uses, watches for the triggers that matter for Feedback Collection, and takes the next step on its own while keeping a complete audit trail for review.
- 02
Send NPS surveys via @Supabase 30 days post-launch
Trigger feedback requests at optimal moments in the customer journey.
- 03
Route detractors to Customer Success in @HubSpot
Teams typically see higher than one-shot survey sends once the agent is in production.
- 04
Tag themes for the product team
You stay in control: every action is logged, confidence thresholds are configurable, and anything ambiguous is queued for a human instead of being silently auto-completed.
- 05
You approve
Anything under your confidence bar waits for a human.
How you tell it what to do
Built in plain English.
You write the rule the way you'd describe it to a teammate. The agent reads the rule, breaks it into the actions it'll take, and confirms the apps it'll touch — before it does anything.
- 1Send NPS surveys via @Supabase 30 days post-launch
- 2Route detractors to Customer Success in @HubSpot
- 3Tag themes for the product team
How it connects
Connect Supabase. The agent does the rest.
Claude and ChatGPT are already running on our side. You connect Supabase with one click, and feedback collection runs inside it.
Claude and ChatGPT run on our keys. Nothing for you to configure.
- SupabaseConnect
- HubSpotConnect
Runs on your data, in your apps.
Nothing to deploy. Nothing to maintain.
Actions
What Supabase + DeskFerry can do
Real Supabase actions your AI agent can perform automatically — no manual work required.
Create project api key
Creates a 'publishable' or 'secret' api key for an existing supabase project, optionally with a description; 'secret' keys can have customized jwt templates.
Delete an API key from the project
Permanently deletes a specific api key (identified by `id`) from a supabase project (identified by `ref`), revoking its access.
Get a third-party integration
Retrieves the detailed configuration for a specific third-party authentication (tpa) provider, identified by `tpa id`, within an existing supabase project specified by `ref`.
List third-party auth integrations for project
Lists all configured third-party authentication provider integrations for an existing supabase project (using its `ref`), suitable for read-only auditing or verifying current authentication settings.
Delete third party auth config
Removes a third-party authentication provider (e.g., google, github) from a supabase project's configuration; this immediately prevents users from logging in via that method.
Update an API key for the project
Updates an existing supabase project api key's `description` and/or `secret jwt template` (which defines its `role`); does not regenerate the key string.
Beta activate custom hostname for project
Activates a previously configured custom hostname for a supabase project, assuming dns settings are verified externally.
Activate vanity subdomain for project
Activates a vanity subdomain for the specified supabase project, requiring subsequent dns configuration for the subdomain to become operational.
Authorize user through OAuth
Generates a supabase oauth 2.0 authorization url for user redirection, requiring a pre-registered `client id` and a `redirect uri` that matches one of its pre-registered uris.
Check vanity subdomain availability
Checks if a specific vanity subdomain is available for a supabase project; this action does not reserve or assign the subdomain.
Saw your 4/10 — what would have made it a 9?
ChatGPT flagged your NPS reply for follow-up. You said the onboarding video was hard to follow — that's on us, and I'd love 10 minutes to walk you through the parts that bit.
Personalized using LinkedIn activity from the last 30 days.
Human in the loop
Approve before it sends.
Every draft lands in a review queue. You approve, edit, or reject — the agent never acts on its own unless you explicitly turn that on for a workflow you trust.
Governance
Every action, with the reasoning attached.
Each step the agent takes is logged with what it did, why it did it, and which app it touched. Audit-ready, so security and compliance can sign off without backfilling.
- Marco11:42 AM
Approved the draft to alex@kibblecorp.com.
- Agent11:41 AM
Drafted the email and queued it for review.
Reason: High-confidence personalization but recipient is C-level — escalating per policy.
- Agent11:40 AM
Pulled LinkedIn activity and HubSpot deal context.
- Agent11:40 AM
Triggered: Send NPS surveys via @Supabase 30 days post-launch, route detractors to Customer
- Agent11:38 AM
Confirmed sender domain DKIM is healthy.
How it works
Get started in three steps
Step 01
Connect Your Supabase Database
Authorize Supabase with secure credentials. DeskFerry maps your schema and tables automatically.
Step 02
Configure Data Sync Rules
Define which Supabase records trigger AI actions — new rows, updates, or scheduled queries.
Step 03
Automate & Validate
AI keeps Supabase data clean, synchronized, and flowing to downstream apps. Monitor sync health in real-time.
Start automating Feedback Collection for Supabase
7-day free trial. Works with the tools you already use.
FAQ
Frequently asked questions
Can I test Feedback Collection automation with Supabase before going live?
Yes. You can run Feedback Collection workflows in test mode using sample Supabase data before activating on live records. This lets you verify every Feedback Collection rule works correctly with your Supabase setup before processing real data.
How long does it take to set up Feedback Collection automation with Supabase?
Most users connect Supabase and launch their first Feedback Collection automation within 10 minutes. The guided wizard handles OAuth authorization, and you configure Feedback Collection-specific rules through a visual no-code builder.
Can I customize which Supabase events trigger Feedback Collection actions?
Yes. You define exactly which Supabase events start Feedback Collection workflows — new records, status changes, messages, or custom triggers. Each trigger can have conditions so Feedback Collection actions only fire when your specific criteria are met in Supabase.
How does Supabase data stay secure during Feedback Collection automation?
All data exchanged between Supabase and DeskFerry during Feedback Collection processing is encrypted in transit and at rest. We use OAuth tokens for Supabase access, never store raw credentials, and maintain full audit logs of every Feedback Collection action.
When does the Feedback Collection agent send surveys to Supabase customers?
The agent triggers surveys at the moment of peak feedback value — post-purchase, post-resolution, post-onboarding, or at supabase-specific lifecycle milestones. Timing is calibrated for highest response rate, not arbitrary monthly blasts.
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