Document Review on Autopilot for New Relic Users
DeskFerry automates Document Review across New Relic, cutting repetitive work so your team can focus on higher-value tasks.
MSA reviewed. 4 deviations flagged · summary in the legal queue:
Customer
“Pls review attached MSA before Thursday — same terms as last time except we tightened the indemnity clause and added a data-residency requirement.”
Agent draft · in your tone
Reviewed. Three substantive changes vs. our template: (1) indemnity cap raised to 2× fees — recommend pushing back to 1×; (2) EU data-residency clause is acceptable; (3) auto-renewal language is one-sided — proposed redline attached.
How does New Relic work for Document Review automation?
New Relic works for Document Review automation by powering a DeskFerry agent that runs the workflow end-to-end inside your existing tools — no code, no custom build.
- 01
Trigger fires
The agent connects to New Relic alongside the other apps your team already uses, watches for the triggers that matter for Document Review, and takes the next step on its own while keeping a complete audit trail for review.
- 02
Read the inbound MSA from Northwave with @New Relic
AI analyzes contracts and documents in minutes instead of hours, surfacing key clauses and risks.
- 03
Flag deviations from our standard terms
Teams typically see hours → Minutes with flags for attorney attention once the agent is in production.
- 04
Draft a redline
You stay in control: every action is logged, confidence thresholds are configurable, and anything ambiguous is queued for a human instead of being silently auto-completed.
- 05
You approve
Anything under your confidence bar waits for a human.
How you tell it what to do
Built in plain English.
You write the rule the way you'd describe it to a teammate. The agent reads the rule, breaks it into the actions it'll take, and confirms the apps it'll touch — before it does anything.
- 1Read the inbound MSA from Northwave with @New Relic
- 2Flag deviations from our standard terms
- 3Draft a redline
How it connects
Connect New Relic. The agent does the rest.
Claude and ChatGPT are already running on our side. You connect New Relic with one click, and document review runs inside it.
Claude and ChatGPT run on our keys. Nothing for you to configure.
- New RelicConnect
Runs on your data, in your apps.
Nothing to deploy. Nothing to maintain.
Actions
What New Relic + DeskFerry can do
Real New Relic actions your AI agent can perform automatically — no manual work required.
Create issues from alerts
Automatically open issues in New Relic when monitoring systems detect errors, outages, or performance regressions.
Manage pull requests
Post review reminders, enforce labeling conventions, and auto-merge approved pull requests in New Relic.
Trigger CI/CD pipelines
Kick off build and deployment pipelines in New Relic when code is pushed or a pull request is merged.
Track release milestones
Update milestone progress in New Relic as issues are closed and pull requests are merged toward a release.
Sync project boards
Keep issue status and priority in New Relic aligned with your project management tool in real-time.
Generate changelogs
Compile merged pull requests and closed issues from New Relic into formatted release notes automatically.
Assign reviewers automatically
Route new pull requests in New Relic to the appropriate code reviewers based on file ownership and team rules.
Monitor repository activity
Watch for commits, branch creations, and tag events in New Relic and notify the team of significant changes.
Reviewed. Three substantive changes vs. our template: (1) indemnity cap raised to 2× fees — recommend pushing back to 1×; (2) EU data-residency clause is acceptable; (3) auto-renewal language is one-sided — proposed redline attached.
Customer reports a duplicate charge; refund queued, awaiting confirmation.
Customer asking what's included on the Growth plan vs. Pro.
Human in the loop
Approve before it sends.
Every draft lands in a review queue. You approve, edit, or reject — the agent never acts on its own unless you explicitly turn that on for a workflow you trust.
Governance
Every action, with the reasoning attached.
Each step the agent takes is logged with what it did, why it did it, and which app it touched. Audit-ready, so security and compliance can sign off without backfilling.
- Northwave Procurement9:14 AM
Customer marked the resolution as helpful.
- Agent9:12 AM
Sent reply on ticket Doc · Northwave-MSA-v3.
Reason: Confidence above auto-send threshold; voice match passed; SLA at-risk.
- Agent9:11 AM
Drafted reply in your team's voice.
- Agent9:10 AM
Pulled customer plan, prior tickets, and account context.
- Agent9:09 AM
Triaged Doc · Northwave-MSA-v3 as the matching topic.
How it works
Get started in three steps
Step 01
Connect New Relic
Authorize New Relic and DeskFerry hooks into your issues, repos, and deployment pipelines.
Step 02
Configure Dev Workflows
Define triggers for New Relic events — new issues, PR merges, build failures — and the AI actions to take.
Step 03
Ship Faster with Less Toil
AI automates the tedious parts of your New Relic workflow. Track issues triaged, alerts handled, and developer time saved.
Start automating Document Review for New Relic
7-day free trial. Works with the tools you already use.
FAQ
Frequently asked questions
How does AI-powered Document Review via New Relic compare to manual processing?
Manual Document Review in New Relic requires constant tab-switching, copy-pasting, and follow-up tracking. DeskFerry eliminates this by handling Document Review tasks in real-time as New Relic events occur — running 24/7 with consistent accuracy and zero fatigue.
Can I customize which New Relic events trigger Document Review actions?
Yes. You define exactly which New Relic events start Document Review workflows — new records, status changes, messages, or custom triggers. Each trigger can have conditions so Document Review actions only fire when your specific criteria are met in New Relic.
Can I test Document Review automation with New Relic before going live?
Yes. You can run Document Review workflows in test mode using sample New Relic data before activating on live records. This lets you verify every Document Review rule works correctly with your New Relic setup before processing real data.
What specific Document Review tasks can the New Relic integration automate?
The New Relic integration automates end-to-end Document Review — including data capture from New Relic, validation, routing, follow-up actions, and status updates. Every Document Review step that touches New Relic can be handled by the AI agent.
What types of documents can the Document Review agent review for New Relic?
The agent reviews contracts, leases, policies, regulatory filings, and the New Relic-specific documents your team handles daily — extracting key clauses, flagging non-standard terms, and surfacing risks against your standards library.
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